What Is People Management?
People management is an especially important area of management. It involves the relationship between managers and employees. Great people management will create a better work environment, increased productivity within the team and help the team overcome challenges. In short, it is the process of leading your team to achieve the best results possible. Its safe to say that it is one of the core elements of great managerial skills.
People Management Skills
1. Excellent Communication Skills
Being able to communicate effectively is essential for people management. Managers need to present ideas and lead others with their tasks. A lack of communication could lead to mistakes within the team due to a lack of understanding or misinterpretation. A high level of communication in a business also allows for better relationships and in turn a high level of teamwork.
You also need to be able to communicate with lots of different people, so confidence is key. You will need to speak loudly and clearly with excellent body language and generally be a ‘people person’.
The ability to be flexible in many different situations is vital to excel as a manager. Firstly, the ability to consider how tasks could be carried out in different ways. If you are set in your ways and wish all tasks to be done in your precise way, this could lead to conflict as well as a lack of productivity. All people have different ways of approaching situations, if their way of completing tasks is different yet still effective, you need to be flexible and allow for this.
Further, a good manager needs to be flexible when it comes to deadlines and changing circumstances. Some circumstances may alter the plans of the business. Sometimes these are unavoidable and can be sorted out. Being flexible in the way you approach changes is essential. Being too strict or set in your ways could break the business or create a hostile environment with fellow employees.
3. Leadership Skills
An important people management skill is leadership, you could gain these skills by taking a course. There are various courses you could partake in, either online or face-to-face. You could study a management course which would provide you with a wealth of skills in management, including leadership. A qualification in management would likely be the first step to entering a managerial role.
If you are already working a managerial role, you may decide to add to your skill set with a shorter course or an online course in your free time.
Having a high level of trust for your employees is fundamental in people management. You need to be able to leave your employees to their work without looking over them. If you are too focused on them completing work and never fully trust and allow them to do their work, then you may find there is a high level of tension in your work environment. Constant supervision will not be useful for neither you nor employees as it will likely affect the productivity and flow of the business.
5. Support Others
The key to great people management is to support other with their work struggles, or equally any other struggles. If they have concerns at work, then they should know that they can approach you. This means you should make it clear to your employees that you are there to answer any questions or concerns and that they are always welcome to speak with you. Allowing employees to come to you and express their concerns will usually ensure that the business runs smoothly, and issues are resolved promptly.