How To File A Car Malfunction Accident Complaint

Car Accident

Car Accident

Some causes of car accidents involve car malfunction caused by the engine, tires, or other internal car parts that may affect the overall performance of a vehicle. The critical element to investigate over is whose fault it is behind the accident. Sometimes, another driver is at fault for causing a particular crash like cutting off a car in the right lane. But there are also times where there’s a factory car defect or hidden car issues from your dealership company. Make sure to only deal with reputable companies who only sell cars that are going through car quality check before going out in the market. If you are concerned about spending extra cash to buy a brand new car rather than cheap deals online, can help you manage your financing options.Over the past decade, the number of auto dealer fraud cases has been exponentially going up and these include selling low quality vehicles or as different as it advertised.

In cases like that, the one who is at fault should shoulder the damages caused by the accident. However, what if it is not the driver’s fault, and is instead caused by a car malfunction? A car owner has the right to file a complaint to investigate whether the car malfunction is caused by a car factory defect and not caused by the car owner’s reckless driving or car negligence. Here is how you can file a complaint if you think the car accident was due to the car’s factory defect.

Common Car Defects That Causes Accidents

It is essential to know which car parts caused the accident. Some of the most common car defects come from malfunctions in airbags that failed to deploy or deployed late in a crash. Seat belts may also cause further injuries because they sometimes unbuckle during or before an accident happens. 

Contacting the Right Agency

In the US, the National Highway Traffic Safety Administration (NHTSA) is the one who accepts complaints and investigates whether a vehicle defect causes an accident. You can reach them in three ways, through their hotline, online, or by mail. The most convenient would be online because regardless of where you are you may directly file a complaint with just a click.

Writing Your Complaint

The next thing to do is to file your complaint. In the online form, you only need to mention precise details of your car like car model, car brand, car part that malfunctions or malfunctioned, and the Vehicle Identification Number or VIN that is listed on your registration form. Details of the incidence of the accident or how the vehicle malfunctioned. You would have to mention which car part malfunctioned, how it malfunctioned, and whether you have taken any action about the car malfunction. If any lives were lost, or injuries occurred because of the accident, you should also include that in your complaint. Do not forget to indicate your full contact information in your claim so the agency can contact you once your petition is filed and recognized.  

Taking Action After the Accident

After filing the complaint, do not hesitate to take action after the incident. Always contact an experienced and reliable law firm especially if the accident was caused by a car malfunction like the Law Office of Paul Mankin. Lawyers can conduct a private investigation regarding the defect of your car. Remember to collect any evidence like pictures and videos of the accident which proves that a car defect caused the crash. Calling a witness can also be of help in these cases. A witness could be a person in the car with you when the accident happened or a pedestrian.

Always know and protect your rights when cases like this happen to you, remember to have your lawyer on call when an accident like this occurs.