A Complete Guide about Dynamics 365 Business Central  



The method of people doing business is constantly changing. Change is happening, and how your firm, clients, and data are connected has such a direct effect on customer services, business processes, and financial success. The reason we communicate with consumers is transforming because of Microsoft Dynamics 365.

Microsoft Dynamics 365 is a service for customer management system that combines 5 cloud-based products into a single portfolio to help companies plan and organize their customer and lead information. Plus, you can learn more about how this ERP system works for more understanding about it.

There are many applications like, Dynamics 365 for Business, Dynamics 365 for Advertising, Dynamics 365 for Customer Support, Dynamics 365 for Field Operations, and Dynamics 365 for Project Automated Processes are easily available.

The wide portfolio enables businesses to get a complete view of their customer connection in order to provide a personalized customer experience.

When working with independent management software in companies, meanwhile, disconnected procedures are easy to become involved in. Furthermore, because that involves interrupting company activities, changing current processes to address this problem has become a big task.

Dynamics Business Central offers consumers a complete view of their business using built-in analytics plus simple dashboards. It informs and educates staff, supporting them in combining data and obtaining an exact end-to-end view of their business.

What does Business Central have to provide?

Business Central is a Microsoft Dynamics 365 Enterprise Resource Planning (ERP) software. It also offers CRM system features, making it an excellent and adaptable platform.

The Business Central software solution can be used on-premises, in the cloud, or a mixture of the two (hybrid). As a result, it is a flexible alternative for businesses to use it from everywhere and at any moment to easily accelerate sales, manage their money, improve their supplier base, and much more.

Business Central, previously known as Microsoft NAV, is a cloud-based variant of this strong ERP and CRM system, which is simpler to use, especially in small firms.

If you’re looking for the best Microsoft business management platform for small and medium-sized enterprises that effortlessly connects your structures and procedures to help you to manage your accounts and finances, marketing, support, and activities more efficiently, you’ve come to the right place where Dynamics 365 Business Central in Malaysia can be a great plus.

Who can use Business Central?

Most small & mid organizations use this powerful software platform. The system’s complete functionality is applicable to companies of all sizes and sectors, including:

  • Manufacturing companies
  • Financial managers
  • Supply chain managers
  • Service order managers
  • Warehouse managers
  • Customer relationship managers
  • Project and resource managers
  • HR managers

Features and advantages of Business Central

Business Central gives you comprehensive control of sales, production, financing, project management, services, transportation, and more about its rich and highly flexible features. To help your specialized sector or firm, you can quickly add essential functions to your area of operation. However, whatever defines Dynamics 365 Business Central is its enterprise-wide management—the platform provides enterprises with a wide range of options and features.

At the moment, you can see financial visibility

Business Central is a genuine source of facts. It interacts with different departments throughout a company, obtains important data, and displays it to the client in a simple format. Built-in displays provide access to data, research, and reports. It also supports the completion of financial reports while maintaining compliance.

Easily Connectivity with Dynamics 365 apps

Microsoft Power BI dashboards are built-in to Business Central. Also, it works with Microsoft 365 programs, including Microsoft Outlook & documents in Microsoft Excel. It expands the pool of possible opportunities. For instance, if you obtain a quote request email, a salesperson can use Business Central from Microsoft Outlook to calculate pricing.

If you still have a confusion about what Dynamics 365 exactly is, you should Learn about Microsoft ERP & CRM for better comprehension.

Improvement of the supply chain

Business Central can also offer you to improve the efficiency of your supply chain. For example, you may automate the development of purchasing orders and predict demand while monitoring locations simultaneously.

Improved the customer service and assistance

The customer relationship management (CRM) features of Business Central continue to keep track of customer communications and obtain cross-selling, up-selling, and renewals options, among many other things. Moreover, by using Outlook, the system enables salespeople to better manage transactions, service issues, inquiry replies, and much more.

Ensure that projects are completed on time and within budget

With powerful job costing, timecards, and reporting tools, companies utilizing Business Central may easily grow, monitor, and analyze projects. You can even get real-time information that helps project managers ensure profit while also achieving all of their commitments.

Data protection and compliance

Advanced security features in Business Central allow users to establish and analyze data. You may use Microsoft’s automatic data storage encryption to transmit digital data and build audit trails.

The Benefits of cloud-based Company Management

Here are a few advantages of using cloud-based software such as Business Central to run your business:

lower IT costs

Switching to cloud-based lowers the cost of managing and controlling your IT system. Using a cloud-based service company instead of purchasing costly tools and devices for your organization can rapidly help to reduce costs.


When operating in the cloud, anyone can scale storage upwards or downwards, which is based on your operational requirements to meet your circumstances and requirements, giving you additional freedom. Therefore, rather than installing and buying expensive upgrades to your company, your cloud computing system may assist you in managing anything thru this single platform. Using the cloud helps free up company time and money so you can focus on running and growing your business.

Continuity of services

A good business plan involves the protection of your information and systems. Getting all of your data is stored and handled in a cloud-based system that ensures that you return it to protect everything in a safe and secure location, regardless of whether you feel a power outage, natural disaster, or even other crisis. The business activities can continue as normal if you can immediately access your files (in the case of a disaster), reducing lost productivity & potential interruption.

Partnership efficiency

Your company may exchange and interact more effectively and safely outside of traditional methods by working on a cloud-based platform. Moreover, a cloud-computing marketing strategy simplifies the task of exchanging but instead sharing data. It allows you to securely and quickly share your accounting information with your financial planner or auditor.